This Refund Policy explains how refunds are handled for products and programs promoted on saveourbones.com and purchased through
saveinstitute.com, which is operated by Save Institute for Natural Health.
This Policy should be read together with our Terms & Conditions ann Privacy Policy.
1. Important Distinction
SaveOurBones.com serves as an educational and promotional website. All payments, purchases, subscriptions, and access to paid programs are processed through a separate platform operated by Save Institute for Natural Health, including saveinstitute.com.
Refund eligibility depends on the type of product purchased, as described below.
2. One-Time Digital Programs
Certain one-time digital programs offered by Save Institute for Natural Health are sold with a clearly stated satisfaction guarantee, such as a 60-day or 365-day refund period.
The applicable refund period for each one-time program is disclosed on the program’s sales page at the time of purchase and forms part of the terms of that purchase.
To request a refund for an eligible one-time program, you must submit your request within the stated guarantee period and follow the instructions provided at the time of purchase.
Refund requests submitted outside the advertised guarantee period are not eligible for a refund, except where required by law.
3. Subscriptions and Memberships
Some products and services, including ongoing memberships and subscription-based programs, are billed on a recurring basis (monthly or annually).
Refunds for subscriptions are limited and are evaluated on a case-by-case basis. Refunds are not guaranteed beyond what is expressly stated at the time of purchase or required by law.
You are responsible for canceling your subscription prior to renewal if you do not wish to continue or incur future charges.
4. Discretionary Accommodations
In certain circumstances, we may, at our sole discretion, offer partial refunds, credits, extensions, discounts, or complimentary products as a courtesy.
Any such accommodation does not constitute a waiver of this Policy and does not create an obligation to provide similar accommodations in the future.
5. Chargebacks and Disputes
If you have a billing concern, we encourage you to contact customer support before initiating a chargeback or payment dispute.
Initiating a chargeback without first contacting support may result in termination of access to purchased programs or memberships.
6. Jurisdictional Rights
Certain jurisdictions provide mandatory consumer rights, including cooling-off periods or refund rights that cannot be waived. Where applicable, we comply with such legal requirements.
7. Contact Information
If you have questions about this Refund Policy or would like to submit a refund request, please contact us at:
Save Institute for Natural Health / Save Our Bones
Email: su*****@***********te.com
Website: https://saveinstitute.com
